Privacy policy

PRIVACY POLICY
Effective Date: 05/26/2025
Margarets Haven (“Company,” “we,” “us,” or “our”) values the privacy of our customers, visitors, and users (“you,” “your,” or “user”). This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you interact with our website, services, and Shopify-powered store.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, do not access or use our site or services.

1. INFORMATION WE COLLECT

1.1 Personal Information You Provide

We collect personal information you voluntarily provide when you:

  • Make a purchase

  • Subscribe to email updates

  • Contact customer support

  • Submit a dispute or inquiry

This may include:

  • Name

  • Email address

  • Shipping/billing address

  • Phone number

  • Payment method details (processed securely via Shopify, Stripe, PayPal, etc.)

Note: We do not store full credit card numbers or sensitive financial information on our servers.

1.2 Automatic Data Collection

When you browse our site, we may automatically collect:

  • IP address

  • Device type, browser, and operating system

  • Referring/exit pages

  • Clickstream behavior

  • Time spent on pages

  • Cookies and similar tracking technologies

1.3 Cookies and Tracking

We use cookies to enhance user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but certain site features may not function properly.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Respond to support inquiries

  • Detect and prevent fraud or abuse

  • Enforce our Terms of Service

  • Communicate with you about your order or updates

  • Send promotional emails (you may opt-out anytime)

  • Support internal business operations and analytics

3. SHARING OF INFORMATION

We may share your information under limited circumstances, including:

  • With Shopify: For transaction processing, order management, and account support

  • With third-party payment processors (e.g., Stripe, PayPal, Apple Pay)

  • With logistics and shipping providers for order delivery

  • With fraud detection and security services

  • If legally required: In response to subpoenas, court orders, or other legal processes

  • In the event of a business transfer such as a merger, acquisition, or asset sale

We do not sell or rent your personal information to third parties.

4. DATA STORAGE AND RETENTION

All data collected is stored securely using Shopify’s infrastructure and other encrypted third-party services. We retain personal data as long as needed to fulfill the purposes described in this policy or as required by law.

5. DATA SECURITY

We implement physical, technical, and administrative safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt-out of promotional communications

  • Withdraw consent where applicable

To make a request, contact us at: support@margaretshaven.com

7. CHILDREN’S PRIVACY

Our site is not intended for children under 13 (or under the age of majority in your region). We do not knowingly collect or solicit personal information from minors. If you believe a minor has provided us with personal data, contact us immediately.

8. INTERNATIONAL USERS

By using our services from outside the United States, you acknowledge that your information may be transferred to, stored in, and processed in the U.S. and other jurisdictions with different data protection laws than your own.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services (e.g., donation recipients, tracking tools). We are not responsible for the privacy practices of those third parties. We encourage you to read their policies before engaging.

10. CHANGES TO THIS POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted to this page with a revised effective date. Continued use of our services after updates constitutes your acceptance of the new terms.

11. CONTACT US

If you have questions about this Privacy Policy or your data, please email us at:

support@margaretshaven.com